SALEXOPS TERMS AND CONDITIONS OF SERVICE
Thank you for using SaleXops.
Biz Opps Tech S.A. de C.V. (hereinafter “Grupo BizOpps”), declares to be a company legally constituted in accordance with Mexican law, with domicile located at Blvd. Quiroga No. 21, Edificio N3, Nivel 2, Colonia El llano, C.P. 83210, in Hermosillo, Sonora, and subscribes to these SaleXops Terms and Conditions of Service. The personal data that you (hereinafter the “User”) have provided through SaleXops (hereinafter “SX”) to “Grupo BizOpps”, have been collected and will be treated by “Grupo BizOpps” under the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility, in accordance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals.
SX is a CRM type product by its acronym of Customer Relationship Management, which allows the management of the relations of an organization and / or company with its customers, produced by “Grupo BizOpps” through which allows the “User” to have access to their information and tasks 24 hours a day, no matter where you are. All you need is a computer with an internet connection.
The SX CRM runs on the servers provided by “Grupo BizOpps” and the “User” is allowed access to use the applications and store his/her data.
The “User” must be a human (accounts registered by automated methods are not accepted) and over eighteen years of age. The characteristics of SaleXops and the services it provides are known to the “User” who accepts them accordingly.
By accessing, downloading or using SX, you agree to:
These SX Terms and Conditions of Service,
The BizOpps Group Privacy Policy.
It is necessary to read carefully each of these two documents, starting with the present document which is the SX Terms and Conditions of Service.
By accessing and using this service, the “User” accepts and agrees to be bound by the Terms and Conditions of this agreement. In addition, by using this particular service, the “User” shall be subject to any applicable rules or guidelines published by “BizOpps Group” for such service. Any participation in this service shall constitute acceptance of this agreement. If the “User” does not agree to comply with the foregoing, please do not use it.
The SX Service Platform and its original content, features and functionality are the property of “BizOpps Group” and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
“Grupo BizOpps” grants to the “User” the licenses of use of SX that he/she contracts, in a non-transferable way and for a limited time (according to the contracted period).
The “User” may not reproduce, copy, duplicate, sell, resell or exploit all or part of the product.
The ownership of copyrights, trademarks and domain names of the licensed platform are the exclusive property of “Grupo BizOpps” and are duly registered. These Terms and Conditions do not generate in favor of the “User” any property right over them.
Personal Data
In order to carry out a registration, it is strictly mandatory that the “User” truthfully provides the personal data required by “Grupo BizOpps” through SX, which will be treated according to the Privacy Policy of “Grupo BizOpps”, for the protection of personal data.
With respect to the data stored in the servers of “Grupo BizOpps” as a consequence of the supply made by the “User”, it is agreed as follows:
The stored data will be administered by SX so as to allow its access for queries by the “User”. The truthfulness, accuracy and validity of the data provided by the “User” through SX and stored in the servers of “Grupo BizOpps”, is the sole responsibility of the “User”.
“Grupo BizOpps” undertakes not to make use of the “User’s” data accessed through the use of SX, for any purpose other than that necessary for the strict execution of the contracted services, so it will keep strict secrecy and will not disclose to third parties or transfer, during and after the term of the license, the “User’s” data contained in SX, unless any of the following situations arise:
With the prior written consent of the “User”;
When it is necessary to use them, by the technical personnel involved, for the purposes of the strict execution of this contract; or
When required by a competent authority.
In order to grant greater guarantees to the responsible operation of the platform, the “User” must provide his/her name, a valid email address and all other information required to complete the registration, with this SX will grant a standard password to the “User”, which may be modified and/or updated at his/her convenience, within the platform. The “User” shall be responsible for the maintenance and security of his/her user name and password. The “User” will be responsible for the information and activity that occurs under his/her account. The login can only be used by one person, a shared login is not allowed.
Upon termination of this license of use by any of the contractually foreseen modalities, the “User” must download his data.
– System failures and user support
“Grupo BizOpps” is not responsible for any damage, harm or loss to the “User” caused by failures in the system, in the server or in the Internet. “Grupo BizOpps” will not be responsible for any virus that may infect the “User’s” computer as a consequence of any transfer of data, files, images or audio, attached to the platform by the users themselves. The “User” will NOT be able to impute any responsibility or demand payment for loss of profit to “Grupo BizOpps”, by virtue of damages resulting from technical difficulties or failures in the systems or in the Internet. “Grupo BizOpps” does not guarantee continuous or uninterrupted access and use of its site. The Platform and/or the system may eventually be unavailable due to technical difficulties or Internet failures, or due to any other circumstance beyond the control of “Grupo BizOpps”; in such cases, it will try to restore it as soon as possible without being held responsible for it. “Grupo BizOpps” shall not be liable for any error or omission contained in the SX Service Platform.
“Grupo BizOpps” will perform the integral support service for the efficient operation in the SX platform, listing the services below:
Updating to new released versions of the platform.
Assistance via e-mail for system reconfiguration and user support. (Services for the installation of extra work to support the SX platform, or any other software or third-party platform, are excluded).
Technical support is provided only for users who are up to date in the payment of the service corresponding to the current month and is provided via email or through the ticketing system.
-License and duration
This license covers the content of the “User’s” personal data, since it is protected by intellectual property rights.
It is of a personal nature, which means that it is not transferable to another user.
It is non-transferable, which means that it is forbidden to transfer it to third parties.
The “User” may not copy, modify, distribute, sell or rent any part of SX. The “User” may not apply reverse engineering techniques or attempt to extract the source code of SX without the written consent of “Grupo BizOpps”.
The license for each “User” is valid for the period secured by his payment.
The “User” can cancel his account at any time, by sending an e-mail from the same account that appears in the SX registration. From that moment on, the data contained in the “User’s” account will be deleted from the service and this information cannot be recovered.
– Costs of the service
The price for the use of the SX license granted and the related services are established directly in the SX platform.
There are monthly, quarterly, semi-annual or annual payment modalities, so the “User” must keep the license payment up to date in order to be able to use SX.
The payment of the chosen modality, must be paid by the “User” in the terms and conditions foreseen; same that will be invoiced once the payment corresponding to the contracted period has been received and is not refundable in case of contractual termination. The payment will not be refunded if the use of the service is partial, there are changes of plan, cancellation of the service or for not using the system during the entire contract period.
-Rights and Liabilities
Except for the rights and liabilities described in this section (In case of incidents or discrepancies), “BizOpps Group” shall not be liable for any other loss unless it is due to your breach of these Terms and Conditions.
Only for business “Users” and organizations:
If your “User” is either a business or an organization, to the extent permitted by applicable law:
You will indemnify “BizOpps Group” and its officers, directors, employees and contractors from third party legal proceedings (including actions brought by governmental authorities) arising out of or related to your unlawful use of the Services or breach of these SX Terms and Conditions of Service. This indemnity covers any liability or expense arising from claims, damages, losses, fines, judgments and fees for legal services.
“BizOpps Group” shall not be liable for:
o Loss of profits, revenues, anticipated savings, business opportunities or goodwill.
o Derivative or indirect losses.
o Criminal damages.
The total liability of “BizOpps Group” resulting from or related to these SX Terms and Conditions of Service is limited to the greater of $500USD or 125% of the amounts paid by the “User” to use the SX platform during the 12 months prior to the breach.
The “User” shall be solely responsible for the use of his/her SX account and for the decisions he/she makes based on his/her data, rankings, ordering, etc. In no case “Grupo BizOpps” will be responsible for the use of SX nor for the damages (whether emerging damages to the “User”, direct or indirect, losses, loss of profits, moral damage or any other indemnity or penalty) derived from technical failures, such as: system, line or server crashes, nor for similar causes.
The “User” shall not commercialize or sublicense in any way the CRM contracted through SX, as well as to execute the same for the remote provision of information services, consultancy or data processing, unless such modality is proper to its business.
The non-compliance of the “User” of any of the obligations assumed with “Grupo BizOpps”, will enable “Grupo BizOpps” to temporarily or definitively suspend the account of the “User” immediately, without any responsibility of “Grupo BizOpps” for this reason and without prejudice of the other rights that correspond to it. “Grupo BizOpps” also reserves this authority under the same conditions to be used in cases of force majeure, discretionary or fortuitous event.
The “User” will be able to request the cancellation of the contracted service when he proves that “Grupo BizOpps” failed to comply with its obligations, for which he must communicate it in writing in an indisputable manner. Once the notification is received, “Grupo BizOpps” will have a term of thirty working days to remedy such non-compliance. If the established term expires without remedy, the cancellation of the “User” will be final.
Indemnification
The “User” shall indemnify and hold harmless “BizOpps Group”, its affiliates, controlled and/or controlling companies, directors, officers, representatives and employees, from any claim or demand by other Users or third parties for their activities on the SX Service Platform or for their breach of the SX Terms and Conditions of Service and other Policies incorporated herein, or for violation of any law or third party rights, including attorneys’ fees in a reasonable amount.
– Action Taken in the Event of Incidents
Before taking the measures indicated below, “Grupo BizOpps” will give sufficient notice when reasonably possible, explaining to the “User” the reasons for the actions to be taken and will be given the opportunity to solve the incidence, unless “Grupo BizOpps” has sufficient reason to believe that doing so could:
Transfer responsibilities for a “User”, a third party or “Grupo BizOpps” itself or cause damage.
Violate the law or an order of a judicial authority.
Jeopardize the operation, integrity or security of the SX platform.
– Sanctions. Suspension of operations
Without prejudice to other measures, “Grupo BizOpps” may: warn, temporarily suspend or permanently disable the Account of a “User”, apply a sanction, make liable to compensate the damages caused, initiate the actions it deems appropriate and/or suspend the provision of its Services, for any of the following reasons:
If it violated any law, or any of the provisions of the SX Terms and Conditions of Service and other policies of “BizOpps Group”;
If you fail to comply with your commitments as “User”;
If, in the opinion of “Grupo BizOpps”, he/she incurs in fraudulent or fraudulent conduct or acts;
If the identity of the “User” cannot be verified or if any information provided by the user is erroneous;
If the “User” implements any action or uses any device, software, or other means tending to interfere in the activities and operations of “Grupo BizOpps” as well as in the database.
It is warned that any interference, attempt or activity in violation or contrary to the laws on intellectual property rights and/or to the prohibitions determined in these Terms and Conditions of Service, will make the “User” susceptible to the pertinent legal actions, and to the sanctions foreseen by these Terms and Conditions of Service.
– Warranties and Guarantees
The responsibility of “Grupo BizOpps” is limited to the correction of errors and there will be no implicit or explicit responsibility on eventual damages that may result for the “User” in direct or indirect relation with the use of SX.
Any other express or implied warranty or liability on the part of “Grupo BizOpps”, including the warranty of merchantability and fitness for a particular purpose, with respect to the SX platform is completely excluded.
– Possible Modifications to the Terms and Conditions of Service
“BizOpps Group” reserves the right to modify these SX Terms and Conditions of Service, as it deems appropriate; for example, when adding services, functions, technologies, prices or benefits (or discarding those that have become obsolete); or to prevent abuse or harm; for legal, regulatory or security reasons; also, your continued use of the SX Service Platform will signify your acceptance of any adjustments to such SX Terms and Conditions of Service. If there are any changes to the SX Terms and Conditions of Service and/or Privacy Policy, “Grupo BizOpps” will post them on the SX Service Platform 15 days prior to such changes occurring, showing that such modifications have been made, to become effective 10 (ten) days after they are posted and provide an opportunity to review the changes, except when “Grupo BizOpps” launches a new service or feature; or in urgent situations, such as when seeking to prevent abuse or respond to legal requirements. If there are any changes to the SX Service Platform regarding the way in which “Users” personally identifiable information is used, “Grupo BizOpps” will send an email notification to those who are affected by the change. In the event that the “User” does NOT accept such modifications, he/she must notify “Grupo BizOpps” by e-mail to contacto@grupobizopps.com within 10 (ten) calendar days after the publication of the implemented modifications; thus, the contractual relationship will be dissolved and he/she will be disqualified as a User. Upon expiration of this term of 10 (ten) calendar days following the publication of the implemented modifications, if the “User” has not expressed his/her disagreement to the e-mail contacto@grupobizopps.com to “Grupo BizOpps”, it will be considered that the “User” ACCEPTS the new Terms and Conditions of Service of SX and/or Privacy Policy, and the contract will continue to bind both parties. Therefore, it is recommended to re-read this statement on a regular basis.
– Jurisdiction and Applicable Law
These SX Terms and Conditions of Service shall be governed in all respects by the laws in force in the Republic of Mexico, in particular with respect to data messages, electronic contracting and electronic commerce shall be governed by the provisions of the federal legislation applicable to the case. Any controversy derived from the present Terms and Conditions of Service, its existence, validity, interpretation, scope or fulfillment, will be submitted to the applicable laws and to the competent Courts.
For the interpretation, fulfillment and execution of the present Terms and Conditions of Service, the parties expressly submit to the jurisdiction of the competent federal courts of the City of Hermosillo, Sonora, and consequently waive any other jurisdiction that may correspond to them due to their present or future domicile.
In the event that a particular term is invalid or unenforceable, the remaining terms shall not be affected.
I have read and accept the Terms and Conditions of Service of SX.